Skip to main content
tCheck Help Center home page
Submit a request
Sign in
  1. tCheck
  2. Using tCheck
  3. Troubleshooting

Troubleshooting

  • TRAY - DIY Cloudy Tray Repair
  • HOW TO - Reset Password
  • HOW TO - Resend Verification Email
  • Butter and MCT oil Testing Tips
  • My CBD test is giving me a THC result.
  • The result is lower than I thought it would be, what now?
  • TECH-APP - I'm having trouble connecting to the device
  • ERROR MESSAGE - <1%
  • TECH-DEV - Error code 128
  • TECH-DEV - Flashing green lights?
  • TECH-DEV - Stuck on green lights
  • TECH-DEV - Stuck on purple lights
  • TRAYS - Dried oil in my tray
  • TRAYS - My brand new tray is scratched
  • Dilution chart and HOW TO Dilute a Test Sample Video
  • HOW TO - Get a replacement tCheck 2 device?
  • HOW TO - Get a replacement tray?
tCheck